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My Store Policies

Payment Information

Items will be shipped as soon as payment is confirmed. If paying with a personal check, items will be shipped after the check has cleared the bank, which can take up to two weeks.

Shipping Information

I usually ship via FedEx or UPS, since the package can be tracked. These carriers automatically insure up to $100.00.

Refunds, Warranties and Exchanges

Refunds are made on a limited basis, and will be handled on a case-by-case basis. I will do everything within reason to make sure you are satisfied with your purchase.

Additional Information

I am very happy to take custom orders. Please contact me if you are interested in a custom mosiac. We can work together to make the idea mosaic for you.
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